Last Updated: 24‑Sep‑2026 Effective Date: 24‑Sep‑2026

This Privacy Policy explains how Fability (PTY) LTD (“we”, “our”, “the Company”) collects, uses, stores, and protects personal information when you use our website or engage with our accounting, bookkeeping, payroll, tax, or advisory services. By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

We may update this Privacy Policy periodically. Any changes will be posted on this page, and continued use of our services after updates indicates acceptance of the revised policy.

1. Information We Collect

We may collect the following categories of personal and business information:

• Full name

• Email address

• Phone number

• Company name

• Company registration details

• Physical and postal address

• Financial records

• Tax information

• Payroll data

• Banking details (for accounting purposes only)

• Invoices, statements, and supporting documents

• Any information voluntarily submitted through forms or communication channels

2. How We Collect Information

Information is collected through:

• Website contact forms

• Email communication

• Phone calls or WhatsApp messages

• Client onboarding documents

• Accounting and tax submissions

• Uploaded or shared financial documents

• Third‑party systems used for accounting, payroll, or tax compliance

3. How We Use Your Information

We use your information to:

• Provide accounting, bookkeeping, payroll, and tax services

• Prepare financial statements and management reports

• Submit tax returns and statutory documents

• Process payroll and employee records

• Communicate with you regarding services, deadlines, or compliance matters

• Maintain internal records and client files

• Improve our services and website functionality

• Comply with legal and regulatory obligations

• Prevent fraud or unauthorized access

We will request consent before using your information for any purpose not listed above.

4. How We Share Your Information

We do not sell or distribute your information. However, we may share it with:

• SARS (South African Revenue Service)

• CIPC (Companies and Intellectual Property Commission)

• Financial institutions (for accounting verification)

• Payroll and accounting software providers

• Auditors or verification agencies

• Legal authorities when required

• Service providers assisting with IT, hosting, or data security

All third parties are required to protect your information and use it only for the purpose provided.

5. Data Retention

We retain accounting and tax‑related information for 5 years, as required by South African law. Other personal information is retained only as long as necessary to provide services or comply with legal obligations.

6. Your Rights

You may:

• Request access to your personal information

• Ask for corrections or updates

• Request deletion of non‑essential data

• Withdraw consent (where applicable)

• Object to certain types of processing

• Request a copy of your data

To exercise these rights, contact us at info@fability.co.za.

7. Cookies & Website Tracking

Our website may use cookies to:

• Improve user experience

• Analyse website traffic

• Remember user preferences

You can disable cookies in your browser settings, but some features may not function correctly.

8. Security

We implement reasonable technical and organisational measures to protect your information, including:

• Encrypted storage

• Secure accounting software

• Access‑controlled systems

• Regular backups

• Staff confidentiality agreements

However, no system is completely secure, and data transmission is done at your own risk.

9. Third‑Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

10. Contact Information

For questions or concerns about this Privacy Policy, contact:

Fability (PTY) LTD 20 Adrianne Road Glen Athol 2090 South Africa

Email: info@fability.co.za